The King Living warranty for indoor products offers various warranty periods and coverage based on the specific components of the products, as detailed below:
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Steel or alloy frames:
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- Warranty Period: 25 years from the date of delivery
- Specific Exclusions: Components and products used for commercial purposes
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Sofa accessories for indoor products:
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- Warranty Period: 2 years from the date of delivery
- Specific Exclusions: Electrical accessories and components, and products used for commercial purposes
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Electrical accessories for indoor products:
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- Warranty Period: 1 year (12 months) from the date of delivery
- Specific Exclusions: Components and products used for commercial purposes
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Other components of indoor products
(including foam, feather and fibre fillings, suspension, springs, mechanisms such as sofa and storage bed mechanisms, hydraulics, zippers, touch fasteners, and legs):
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- Warranty Period: 15 years according to the Pro Rata Schedule
- Specific Exclusions: Electrical and motion components, and components and products used for commercial purposes
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Pro Rata Schedule for Other Components:
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- Years 0-1: Free
- Years 1-2: Free
- Years 2-3: 25%
- Years 3-4: 31%
- Years 4-5: 37%
- Years 5-6: 42%
- Years 6-7: 48%
- Years 7-8: 54%
- Years 8-9: 60%
- Years 9-10: 66%
- Years 10-11: 72%
- Years 11-12: 77%
- Years 12-13: 83%
- Years 13-14: 89%
- Years 14-15: 95%
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King Leather and King Fabric components of indoor products:
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- Warranty Period: 5 years according to the Pro Rata Schedule
- For more details on King Fabrics, please refer to the heading "What is not covered by the Warranty."
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Pro Rata Schedule for King Leather and King Fabric Components:
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- Years 0-1: Free
- Years 1-2: Free
- Years 2-3: 25%
- Years 3-4: 31%
- Years 4-5: 37%
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Please note that the Pro Rata Schedule percentages represent the retail replacement cost. For example, a defective $100 part replacement during year 3 would cost the purchaser $25. Call out fees and transport costs are charged to the purchaser at Standard King rates.
Understanding the King Living warranty for your indoor products ensures you know your rights and coverage. With this knowledge, you can enjoy your purchase with confidence, knowing that King Living stands behind the quality and craftsmanship of their products.